The Power of Listening with Your Eyes

Close up image of a man's eyes as he is observing.

“Listening with your eyes” refers to the concept of paying close attention to non-verbal cues such as body language, facial expressions, and gestures while someone is speaking.

It involves hearing the words as they are spoken and observing the speaker’s visual cues better to understand their emotions, intentions, and overall message.

This practice is critical in effective communication, as it helps to enhance comprehension and improve the quality of interactions between individuals.

The skill, patience, and wisdom in practicing this technique make all the difference in communication, authority, and relationships. Have you ever tried to communicate something to someone and as you are speaking, you can already tell that the “listener” is thinking about what they will say? They have no clue as to how important it is for you to be heard, nor do they get it if you are just feeding them a dialogue to see what they will do with it. (Trust me, I know people who do this with great skill)

On the flip side, have you had someone talking to you that made no sense? The temptation to dismiss the person, or blow off the conversation is real. However, did you notice whether they were frustrated? Fearful? Confused? Young? Old? Traumatized?

Years ago there was a woman in our congregation that needed to be heard. She was sweet and devoted to her beloved church and served faithfully. Yet she was rarely heard, because if someone paused long enough to listen to her, she’d begin her conversations by explaining her childhood, or where she was the other day, in order to lead up to what she wanted to say. 

It grieves me now to realize that her habit of approaching conversations was from a place of trauma. She felt she had to (over) explain what she needed to say and justify why she needed to say it.

I now know and understand that an enormous amount of information was being given to me and because I could not follow her conversation and would lose patience, she was never heard, appreciated, or helped in the way she deserved to be helped. She was speaking out of fear and trauma response that she was fighting through to share even the smallest of thoughts.

At the same time, there was another woman (in leadership) who was very clear in her words, phrases, and communication. Yet, I failed to see her biting her lips in anger, the toss of her head when dismissing people she was annoyed with, or the gestures of her hands that were directive, and not kind.

The first woman was motivated to serve. The second woman was motivated to rule. The words distracted me then from seeing what I wasn’t seeing. Tragedy lay ahead for all of us because of not seeing what we needed to see. Pain, love, humility, or control, superiority, and selfishness.

“… blessed are your eyes because they see, and your ears because they hear”. Matthew 13:16

A woman deeply observing something. Her hand is to her face in thought.
Observe while listening

In the realm of effective communication, the ability to listen goes beyond just hearing words. “Listening with your eyes” is a valuable technique that involves paying attention to non-verbal cues to better understand the message being conveyed. By incorporating visual information such as body language, facial expressions, and gestures, individuals can enhance their comprehension and strengthen their communication skills.

Why is Listening with Your Eyes Important?

  1. Understanding Emotions: Visual cues play a crucial role in deciphering emotions that may not be expressed verbally. For example, a smile or a frown can provide insight into a person’s feelings, helping you respond appropriately and empathetically.

  2. Enhancing Clarity: Visual cues can clarify ambiguous or unclear verbal messages. Lip movements, facial expressions, and hand gestures can provide additional context to help you interpret and respond to what is being said more accurately.

  3. Building Trust: When you listen with your eyes, you show the speaker that you are actively engaged and attentive. This demonstrates respect and understanding, fostering trust and creating a more meaningful connection in the conversation.

Examples of Listening with Your Eyes:

  1. Job Interview: During a job interview, paying attention to the interviewer’s body language can give you clues about how they are responding to your answers. Adjusting your communication based on their visual cues can help you make a positive impression.

  2. Conflict Resolution: In a conflict situation, observing the other person’s facial expressions and gestures can help you gauge their emotions and address their concerns effectively. This visual feedback can guide you towards a resolution by showing empathy and understanding.

  3. Public Speaking: When giving a presentation, observing the audience’s reactions can help you tailor your delivery to maintain engagement. Adjusting your pace, tone, and content based on visual cues can make your message more impactful and memorable.

By being aware of the technique of listening with your eyes, you can enhance your communication skills, build stronger relationships, and improve your overall effectiveness in various social and professional settings. Practice active listening by incorporating visual cues into your interactions, and watch how it transforms the way you connect with others and serve those who look up to you.

Ideas to Learn more about Listening with Your Eyes

Here’s a few resources that have helped me tremendously to learn how to listen more with my eyes and ways that are helpful to practice and notice better.

  1. Watch THE BEHAVIORAL PANEL on YouTube to learn about body language. 
  2. Watch videos of interviews with the sound off. Take notes of what you think is being said.
  3. Observe people talking to each other and how they listen to one another. 
  4. Notice your motivations and thoughts while listening or talking to someone else.
  5. Be your own test subject.
    1. Are you listening, or thinking about what you want to say? 
    2. Are you itching to give an answer or be an authority without allowing the person talking to work out their own thoughts?
  6. Practice being CURIOUS about what is being said compared to what is not being said.
  7. If the person who is talking to you is not listening but appears to need to be heard, what repeating phrases, or memories are they saying that repeat? What patterns are you noticing? 
  8. Without concluding, validate their pain with phrases such as, “That must have been so hard for you.” or “How did you survive?” or “I’m so sorry that happened to you.” 

What would you like to add?

Do you have a story or a lesson that you’d like to share that will help others? Please share what you have learned, or are learning and why it matters.

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